Privacy Policy
Last updated: December 15, 2024
Welcome to EventMatch. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
EventMatch is a staffing management platform that connects hospitality professionals with staffing agencies to facilitate event staffing services. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1Information We Collect
Information You Provide
Account Information
- Full name
- Email address
- Phone number
- Password (encrypted)
Profile Data
- Profile photo
- Professional bio
- Skills & certifications
- Work preferences
Agency Data
- Business name & logo
- Business address
- Contact information
- Hourly rates
Financial Information
- Pay rates
- Earnings history
- Tips earned
- Payment records
Information Collected Automatically
Location Data
GPS coordinates when you clock in/out. Location is only collected at these specific moments.
Device Information
Device type, operating system, push notification tokens, and IP address.
Work Data
Clock-in/out times, hours worked, attendance records, and performance ratings.
Usage Data
App interactions, features accessed, and session information.
2How We Use Your Information
Service Delivery
- Create and manage your account
- Facilitate shift assignments
- Process clock-in/clock-out and track hours
- Calculate earnings and process payments
Communication
- Send service-related notifications
- Respond to support requests
- Send shift reminders and updates
Security & Compliance
- Verify identity and prevent fraud
- Ensure compliance with Terms of Service
- Respond to legal requests
3How We Share Your Information
Between Users
Staff profiles and work history are shared with connected agencies. Agencies share shift and payment information with their staff.
Service Providers
Third-party vendors who assist with cloud hosting, file storage, push notifications, and analytics under confidentiality agreements.
Legal Requirements
When required by law, court order, or to protect our rights, safety, or property.
4Third-Party Services
Our service integrates with:
5Data Security
We implement industry-standard security measures to protect your information:
6Data Retention
We retain your information for as long as your account is active. After deletion:
3 yrs
Account data
7 yrs
Financial records
5 yrs
Work history
7Your Rights
Depending on your jurisdiction, you have rights regarding your personal data:
EEA/UK residents: Additional rights under GDPR including the right to lodge a complaint with a supervisory authority.
California residents: Additional rights under CCPA including the right to know and opt-out of data sales.
Delete your account: You can request permanent deletion of your account and personal data at any time by going to Settings → Danger Zone in your account dashboard.
8Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe your child has provided us with information, please contact us immediately.
9International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We implement appropriate safeguards including standard contractual clauses when transferring data internationally.
10Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date and sending notifications for significant changes. Your continued use constitutes acceptance of the revised policy.
Questions?
Contact us for privacy inquiries or to exercise your data rights.
privacy@eventmatch.appEU inquiries: dpo@eventmatch.app